Open Client Services Manager (Local )
Budget: €2,000 – €6,000 EUR
We are seeking a highly motivated individual to join our team as a Client Services Manager. If you thrive in a fast-paced environment, excel at problem-solving, and possess excellent communication skills, we want to hear from you!
Key Responsibilities
Provide accurate and timely client support services, ensuring a high level of professionalism and competence in every interaction.
Cultivate positive and productive relationships with clients through frequent calls and visits, strengthening connections and understanding their evolving needs.
Analyze and resolve service issues promptly, keeping both client and management informed about complex issues and their resolutions.
Contribute to the growth of clients businesses by identifying new opportunities and promoting all relevant services offered by Support Services Group (SSG).
Manage MSA/SOW commitments to ensure alignment with contractually agreed terms and SLAs, ensuring accurate invoicing and timely approvals.
Foster a client-focused working environment within the team, working in compliance with company policies and procedures.
Identify and develop new business opportunities with client contacts, utilizing effective problem-solving and time management skills.
Key Responsibilities
Provide accurate and timely client support services, ensuring a high level of professionalism and competence in every interaction.
Cultivate positive and productive relationships with clients through frequent calls and visits, strengthening connections and understanding their evolving needs.
Analyze and resolve service issues promptly, keeping both client and management informed about complex issues and their resolutions.
Contribute to the growth of clients businesses by identifying new opportunities and promoting all relevant services offered by Support Services Group (SSG).
Manage MSA/SOW commitments to ensure alignment with contractually agreed terms and SLAs, ensuring accurate invoicing and timely approvals.
Foster a client-focused working environment within the team, working in compliance with company policies and procedures.
Identify and develop new business opportunities with client contacts, utilizing effective problem-solving and time management skills.