Ongoing Remote Clerk Support
Budget: ₹400 – ₹750 INR
I’m looking for a reliable remote clerk who can stay with me long-term and keep two workstreams running smoothly:
• Data entry – You’ll be entering numbers and text into Google Sheets and Excel workbooks, updating our in-house MySQL/CRM database, and quickly processing web-based forms that feed directly into the system. Accuracy and a knack for spotting inconsistencies are critical because these figures drive daily operational decisions.
• Customer support – When questions come in by email or phone, you’ll serve as the first point of contact. Typical tasks include responding to order-status inquiries, escalating complex cases to me, and logging each interaction so we maintain a complete history for every client. A friendly tone, clear written English, and confident phone etiquette are essential.
The position is ongoing, so consistency matters more than flashy speed. You should already have a stable internet connection, familiarity with spreadsheet shortcuts, basic database navigation skills, and a quiet spot for taking calls during our agreed-upon hours. Experience with Gmail, G-Suite, or similar cloud tools will help you ramp up fast.
To help me choose, tell me about a time you kept both data and customers in order, note your preferred working hours (in GMT), and confirm you can start within the next week.
• Data entry – You’ll be entering numbers and text into Google Sheets and Excel workbooks, updating our in-house MySQL/CRM database, and quickly processing web-based forms that feed directly into the system. Accuracy and a knack for spotting inconsistencies are critical because these figures drive daily operational decisions.
• Customer support – When questions come in by email or phone, you’ll serve as the first point of contact. Typical tasks include responding to order-status inquiries, escalating complex cases to me, and logging each interaction so we maintain a complete history for every client. A friendly tone, clear written English, and confident phone etiquette are essential.
The position is ongoing, so consistency matters more than flashy speed. You should already have a stable internet connection, familiarity with spreadsheet shortcuts, basic database navigation skills, and a quiet spot for taking calls during our agreed-upon hours. Experience with Gmail, G-Suite, or similar cloud tools will help you ramp up fast.
To help me choose, tell me about a time you kept both data and customers in order, note your preferred working hours (in GMT), and confirm you can start within the next week.