Office Data & Support Assistant
Budget: ₹1,500 – ₹12,500 INR
Our small but busy office relies on clean data and prompt customer responses every day, and I’m ready to hand those two duties to a dedicated freelancer. You’ll spend part of your time entering, cleaning, and reconciling records in our cloud-based spreadsheets; the rest will be devoted to answering customer questions that arrive by email and live chat.
Technical proficiency is absolutely essential—you should move confidently through typical office software, pick up new web tools without hand-holding, and troubleshoot minor issues as they arise. Solid communication skills are welcome, but the core of this role is your ability to use technology efficiently to keep information accurate and clients happy.
Key deliverables each week:
• All assigned datasets fully updated, free of entry errors, and backed up.
• Every customer ticket cleared or appropriately escalated within our agreed-upon response window.
I’ll provide clear SOPs, access credentials, and a short onboarding call so you can dive in quickly. Let me know your usual working hours and any relevant platform experience, and we can schedule a brief test task to confirm fit.
Technical proficiency is absolutely essential—you should move confidently through typical office software, pick up new web tools without hand-holding, and troubleshoot minor issues as they arise. Solid communication skills are welcome, but the core of this role is your ability to use technology efficiently to keep information accurate and clients happy.
Key deliverables each week:
• All assigned datasets fully updated, free of entry errors, and backed up.
• Every customer ticket cleared or appropriately escalated within our agreed-upon response window.
I’ll provide clear SOPs, access credentials, and a short onboarding call so you can dive in quickly. Let me know your usual working hours and any relevant platform experience, and we can schedule a brief test task to confirm fit.