Highly Organised Assistant VA, Fluent in English -- 2

Job ID: 32889710

Budget: $10 – $30 USD

Do not bid until you have read and understood the whole description.

Budget is $30 and below per 15 hour work week. Bids above this will be ignored.

We are looking for an additional superstar to join our growing business. A reliable and honest Virtual Assistant, for 2-3 hours daily to help drive forward and oversee delivery of domestic maid services in the UK.

You will need to be reliable and possess a broad skill set with an eagerness to go above and beyond to deliver excellence.

The ideal candidate will be able to work independently with minimal supervision, whilst tracking time with a time tracking extension, be able to propose and implement improvements to process and procedures to help drive business growth.

I need someone who can turn their hand to pretty much any desk based task set them, in order to drive up productivity within our business.

You will have an ability to communicate clearly and concisely in English, via online Video and chat, with colleagues and with clients.

Task 1 - Research for and operate best online software to manage this.
(Search Cleaning Company management software)

I need someone who can confidently tackle these daily operational tasks and any others arising.

Deal with customer enquiries, and schedule cleaners, and arrange payments from customers.
Onboarding new cleaners, and new customers
Communicate with the cleaners and with the customers
Raising & emailing invoices to the customers, ensuring payments are processed
Ensuring we help the cleaners to send us their weekly invoices for payment
Remote staff scheduling - Diary management
Social Posting,
Create Ops Manual for Cleaners
Create Contracts for Householders
Create Cleaning checklist
Develop Marketing materials

Monitoring and organizing schedules across the team
Customer support email
Organising Tasks and Projects

Maintaining contacts and CRM
Online research / Data entry / data Cleansing
Creating and maintaining data (Hub Spot, excel and GSheets)

Maintaining and updating website content
Build / configure WP sites
Social media marketing

General book keeping and financial transaction recording
Processing payment and reconciliations
Posting of Invoices to accounts
General Back office admin as required

You must be able to operate during UK hours and be fluent in English speaking directly to the Supervisor for daily briefings

We have worked with off-shore partners for a long time and all candidates who have demonstrated they meet the criteria will be given some interview tasks to test their actual ability, not just what their CV says..

To demonstrate you have read all through this brief outline, I will only read applications that begin and answer the phrase "If I were a fictional character I'd be....."

Then continue with 3 sentences about why you are the best choice, and should be considered for interview.

"Copy and Paste" Applications or anything that looks like "Copy and Paste" applications will be ignored, candidates who submit such will not be invited for interview.

The job is on-going. We will be keen to keep the right candidate long term.

Candidates who meet these initial criteria will be invited to send a voice recording as part of the second stage selection process.