Full Time Vitual Assistant :Customer Service and Admin for an Australian Company Based in Sydney - -- 2

We are looking for an individual who can assist our existing customer and at the same time take the initiative to get a new customer on board through admin and customer service skills. We are an Internationally reputed Courier Company having offices in all major cities in the world and this position is open for our Australia office located near Parramatta however you can apply from anywhere in the world.

We are here to offer a generous salary for the role.

To be successful in this role you must have experience in Customer Service and some experience in admin or as a virtual assistant. We are looking for a candidate with the following qualities:

Having outstanding capability in customer service and admin work,.
Knowledge and experience in Business To consumer and B2B will be an advantage
Exceptionally good phone manner is required
Some call will be required alongside following up with the new and existing customer with admin requirements.
Conversant with email, live chat and spreadsheet is a must.
Need to follow up with the customer with outstanding payments
Need to follow up with vendors to arrange credit from over invoiced amount
Must have internet access with a minimum reasonable speed,.
Must have a workable computer.
Noise Free working environment is a must for any applicant who wants to work from home. For any home-based applicant, we will require a separate room dedicated to work - called Home Office.

Please check our website www.dtdcaustralia.com.au for further information.