English Spanish Medical VA Needed
Budget: $250 – $750 USD
I need a bilingual Virtual Assistant who speaks flawless English and fluent Spanish to support my surgical practice up to 37.5 hours each week. From 08:30 a.m. to 4:30 p.m. Pacific Time, Monday through Friday, you will be my front line for patient and provider interaction and must sound clear on every call with only a minimal accent.
Your day will revolve around:
• Managing surgical and in-office calendars, confirming operating-room times, and flagging any conflicts right away
• Answering the VOIP phone line, placing follow-up calls, and replying to patient text messages
• Monitoring our shared inbox, drafting and sending accurate, professional emails in English or Spanish as needed
• Posting simple, practice-approved updates on our social-media channels to keep patients engaged
I work with Nextech and Weave but knowledge with RingCentral, Google Workspace, PracticeFusion, and Hootsuite, so familiarity with any of these is a plus. Multitasking is constant—you might be booking a procedure while handling a brief patient text—so I expect fast, error-free data entry and same-day responses across all channels.
Success is measured by:
• 100 % accuracy in schedule entries and email content
• All calls, texts, and emails returned before the end of the business day
• A short weekly activity report summarizing completed tasks and pending items
Include in your proposal a brief voice sample or link demonstrating your phone presence, confirmation that you are fully available during the stated Pacific hours, and your internet speed/headset specs. I’m ready to start as soon as I find the right fit and will pay weekly through Freelancer with performance-based bonuses for consistent excellence.
Your day will revolve around:
• Managing surgical and in-office calendars, confirming operating-room times, and flagging any conflicts right away
• Answering the VOIP phone line, placing follow-up calls, and replying to patient text messages
• Monitoring our shared inbox, drafting and sending accurate, professional emails in English or Spanish as needed
• Posting simple, practice-approved updates on our social-media channels to keep patients engaged
I work with Nextech and Weave but knowledge with RingCentral, Google Workspace, PracticeFusion, and Hootsuite, so familiarity with any of these is a plus. Multitasking is constant—you might be booking a procedure while handling a brief patient text—so I expect fast, error-free data entry and same-day responses across all channels.
Success is measured by:
• 100 % accuracy in schedule entries and email content
• All calls, texts, and emails returned before the end of the business day
• A short weekly activity report summarizing completed tasks and pending items
Include in your proposal a brief voice sample or link demonstrating your phone presence, confirmation that you are fully available during the stated Pacific hours, and your internet speed/headset specs. I’m ready to start as soon as I find the right fit and will pay weekly through Freelancer with performance-based bonuses for consistent excellence.