Email Address Update Request Processing
Budget: ₹600 – ₹1,500 INR
I need reliable help processing user requests to change the email addresses we keep on file. All addresses sit on third-party platforms—mainly Gmail and Outlook—so you must be comfortable navigating their admin consoles, security settings, and any API or delegated-admin workflows they require.
Most of the tickets involve professional, work-related mailboxes rather than personal ones. For every request you will confirm the validity of the current address, validate the new one, and only then complete the swap inside the appropriate tenant or control panel. Accuracy matters: a mistyped domain or alias can break critical correspondence, so a careful eye for detail is essential.
You will record each action in our shared log (date, request ID, outcome, and any follow-up notes) and escalate anything that falls outside the normal pattern—such as mismatched domains or unverifiable senders—to our support lead. Every interaction must remain compliant with our internal confidentiality policy, which I’ll provide.
Deliverables
• Updated mailbox records completed within the agreed SLA for each ticket
• Daily activity log, fully populated and error-free
• Brief escalation summary when a request cannot be fulfilled as submitted
If you already have experience administering Gmail or Outlook business accounts and can demonstrate a consistent, secure approach to email data handling, let’s talk.
Most of the tickets involve professional, work-related mailboxes rather than personal ones. For every request you will confirm the validity of the current address, validate the new one, and only then complete the swap inside the appropriate tenant or control panel. Accuracy matters: a mistyped domain or alias can break critical correspondence, so a careful eye for detail is essential.
You will record each action in our shared log (date, request ID, outcome, and any follow-up notes) and escalate anything that falls outside the normal pattern—such as mismatched domains or unverifiable senders—to our support lead. Every interaction must remain compliant with our internal confidentiality policy, which I’ll provide.
Deliverables
• Updated mailbox records completed within the agreed SLA for each ticket
• Daily activity log, fully populated and error-free
• Brief escalation summary when a request cannot be fulfilled as submitted
If you already have experience administering Gmail or Outlook business accounts and can demonstrate a consistent, secure approach to email data handling, let’s talk.