Customer service Representative
Budget: $25 – $50 USD
Help Scout is a remote first company, with 110 employees working from 80+ cities all over the world. Our mission is to support small businesses with tools that make customer support more helpful and human. Today we’re supporting more than 12,000 of them — we’re passionate about this stuff! We’re also a Certified B Corporation.
Our customers are at the heart of what drives us as a company. As a customer service representative, you’ll work directly with our customers over email, chat, and phone. Our customer service team is small and intimate and focuses on helping our customers directly with issues they are experiencing with our product or its functionality.
Our ideal hire is motivated by what we’re doing as a company, believes in the importance of quality support, and is eager to contribute to the success of our customers.
Our customers are at the heart of what drives us as a company. As a customer service representative, you’ll work directly with our customers over email, chat, and phone. Our customer service team is small and intimate and focuses on helping our customers directly with issues they are experiencing with our product or its functionality.
Our ideal hire is motivated by what we’re doing as a company, believes in the importance of quality support, and is eager to contribute to the success of our customers.