Customer Support Specialist Needed

Job ID: 33071483

Budget: ₹1,500 – ₹12,500 INR

I need someone to help me to respond to customer inquiries Monday - Friday. Must be available with reliable internet access and able to check email 4 times per day. Must also be able to help with spreadsheet tracking of our customers, and be able to update contact records.

Duties include:

#1 - Customer service emails: Respond to customer inquiries as they come in (be able to look up user information in our crm or webinar platform and respond to customer inquiries with appropriate emails based on templated responses I will train you on).
Related categories: Data Entry Excel CRM Email Marketing Email Handling