Chat Representative (B2B) Project
Budget: $75 – $76 USD
We are a US energy data provider company, are looking for limited-time chat support assistant's services.
The job is to assist with the chat.
Typical job functions:
- answer to the chat inquiries:
- leads (general product questions, pricing, demo/trials requests)
-customers (troubleshooting access to the software, upgrades, responding to administrative, contract management questions.
Detailed chat instructions are provided here
https://drive.google.com/drive/folders/1F-JYDBVrF1vhAuDBh-dSCnG1nO8ayB79?usp=sharing (or uploaded also as the file)
Required experience:
1) you have a proven record of at least 6 months of continuous sales/customer support online job with the international company (or other relevant experience);
2) you are a fast learner;
3) you practice honesty and integrity at the very heart of your work;
4) you are willing to take responsibility and have a proactive character;
5) confident MS Excel user.
The person will be reporting to the marketing team lead directly so this is an opportunity to learn about sales from the first row.
This is a position with a fixed payment
The working schedule is within US working hours so the person needs to be available from 8 am CDT through 2 pm CDT.
The job is to assist with the chat.
Typical job functions:
- answer to the chat inquiries:
- leads (general product questions, pricing, demo/trials requests)
-customers (troubleshooting access to the software, upgrades, responding to administrative, contract management questions.
Detailed chat instructions are provided here
https://drive.google.com/drive/folders/1F-JYDBVrF1vhAuDBh-dSCnG1nO8ayB79?usp=sharing (or uploaded also as the file)
Required experience:
1) you have a proven record of at least 6 months of continuous sales/customer support online job with the international company (or other relevant experience);
2) you are a fast learner;
3) you practice honesty and integrity at the very heart of your work;
4) you are willing to take responsibility and have a proactive character;
5) confident MS Excel user.
The person will be reporting to the marketing team lead directly so this is an opportunity to learn about sales from the first row.
This is a position with a fixed payment
The working schedule is within US working hours so the person needs to be available from 8 am CDT through 2 pm CDT.