Business Manager for Ready Window Cleaners

I am seeking a full-time Business Manager to independently run the operations of my business, Ready Window Cleaners, from Monday to Friday, 9 AM to 5 PM EST. The ideal candidate will manage every aspect of the business—from scheduling clients to managing subcontractors—while reporting key updates to me for approval. This role requires someone who can take ownership, solve problems, and ensure the business remains profitable and efficient.

This position will also involve working directly on BookingKoala.com, updating schedules, tracking bookings, and handling customer needs. If you have experience managing service-based businesses and are a natural problem-solver who enjoys improving processes, we want to hear from you!

Responsibilities:

• Oversee and manage all daily business operations to ensure smooth workflow.
• Manage schedules, bookings, and cancellations through BookingKoala.com.
• Provide excellent customer service, addressing inquiries and resolving issues promptly.
• Hire, onboard, and manage subcontractors to meet client demand.
• Track and manage invoicing, payments, and expenses to ensure profitability.
• Proactively identify challenges and offer solutions to improve business performance.
• Provide daily or weekly updates and run decisions by me for approval.
• Suggest new ideas and strategies to improve efficiency and profitability.
• Keep accurate documentation and records for business operations.

Requirements:

• Proven experience as a Virtual Assistant, Operations Manager, or Business Manager.
• Familiarity with BookingKoala.com (or willingness to learn quickly).
• Strong time-management, organizational, and communication skills.
• Ability to work independently and deliver high-quality results.
• Comfortable hiring and managing subcontractors remotely.
• Experience using Google Workspace, QuickBooks, or other relevant tools.
• Strong problem-solving skills and ability to handle challenges efficiently.
• Reliable internet connection and availability during working hours.

Preferred Skills:

• Experience managing service-based businesses.
• Basic knowledge of financial management (e.g., invoicing, payments).
• Familiarity with CRM tools to manage customer data.
• Bilingual in English and Spanish (preferred but not required).

Working Hours:

• Monday to Friday, 9 AM to 5 PM EST