After-Hours Website Inquiry Management

I need a dedicated representative to handle my website inquiries after hours. The inquiries should be dealt with via phone calls.

Ideal Skills and Experience:
- Excellent communication skills
- Customer service experience
- Ability to handle calls professionally
- Time management skills to schedule appointments
- Sense of urgency

The representative will be responsible for making appointments as needed. It is essential that all interactions are handled with a high degree of professionalism and urgency.