Resolve Outlook POP Slowdown
Budget: $250 – $750 AUD
Microsoft Outlook Classic on my Windows 11 laptop has reached the point where downloading new mail can literally take hours. I run two POP accounts that feed into separate .PST files (18 GB and 1.14 GB respectively). Internet speed is a steady 60 Mbps, so bandwidth is not the culprit.
Steps I have already taken:
• Repaired both data files with SCANPST.EXE
• Started Outlook in safe mode to rule out add-in conflicts
• Built a fresh mail profile—though I’m not convinced I did that part correctly (I chose “Yes, I have tried this” when asked).
The main pain point remains slow email download; no frequent crashes or rule failures. I’m also unsure how to archive or compact my .PST files, so they have never been trimmed.
What I need: remote assistance (screen-share is fine) that diagnoses the underlying cause, restores normal send/receive speed, and walks me through best-practice maintenance—compacting, archiving and, if necessary, restructuring rules or splitting data files. An end result where new messages appear in minutes, not hours, will be the acceptance benchmark.
If this sounds straightforward to you and you are comfortable working remotely on Windows 11 / Outlook Classic with large POP data files, please let me know your approach and an estimated timeline for the fix.
Steps I have already taken:
• Repaired both data files with SCANPST.EXE
• Started Outlook in safe mode to rule out add-in conflicts
• Built a fresh mail profile—though I’m not convinced I did that part correctly (I chose “Yes, I have tried this” when asked).
The main pain point remains slow email download; no frequent crashes or rule failures. I’m also unsure how to archive or compact my .PST files, so they have never been trimmed.
What I need: remote assistance (screen-share is fine) that diagnoses the underlying cause, restores normal send/receive speed, and walks me through best-practice maintenance—compacting, archiving and, if necessary, restructuring rules or splitting data files. An end result where new messages appear in minutes, not hours, will be the acceptance benchmark.
If this sounds straightforward to you and you are comfortable working remotely on Windows 11 / Outlook Classic with large POP data files, please let me know your approach and an estimated timeline for the fix.