External Hard Drive Recovery

I need assistance recovering documents, photos, and videos from an external hard drive that is not recognized by my computer.

Ideal Skills and Experience:
- Expertise in data recovery, especially from external hard drives
- Experience with drives that have recognition issues
- Ability to recover a variety of file types, including documents, photos, and videos
- Professional tools and software for data recovery
- Prior successful data recovery project experience

Please provide a brief overview of your approach and any relevant experience.