Excel WFM Capacity Planning Analysis
Budget: ₹600 – ₹1,500 INR
I have an urgent assessment to finish and need a specialist who truly understands Workforce Management logic inside Excel. You will receive one raw workbook that already holds the time-stamped data and all supporting assessment figures. Your main job is to turn that sheet into a clear-cut capacity-planning model, then walk me through the reasoning so I can present it with confidence.
Here is what I am looking for: the model must calculate staffing requirements, shrinkage, occupancy, service-level projections and any other standard metrics you normally include for solid capacity planning. Forecasting and scheduling elements sit right behind this priority, so design the file in a way that lets me easily extend it to those areas. Accuracy is essential, but speed matters even more; I need first results fast and will iterate with you in real time.
Please be ready to:
• Clean and structure the raw data, using formulas, Power Query, or VBA—whatever gets the job done quickly.
• Build the capacity plan with transparent assumptions and clearly labelled inputs/outputs.
• Run at least two demand scenarios and highlight the impact on staffing.
• Provide a concise hand-over (screen-share, notes, or short video) so I can transfer the logic to my team.
If you have previous WFM capacity models you can reference, let me know. I will move forward as soon as I see someone who can jump in, apply best-practice Erlang-C or similar logic, and explain their work clearly.
Here is what I am looking for: the model must calculate staffing requirements, shrinkage, occupancy, service-level projections and any other standard metrics you normally include for solid capacity planning. Forecasting and scheduling elements sit right behind this priority, so design the file in a way that lets me easily extend it to those areas. Accuracy is essential, but speed matters even more; I need first results fast and will iterate with you in real time.
Please be ready to:
• Clean and structure the raw data, using formulas, Power Query, or VBA—whatever gets the job done quickly.
• Build the capacity plan with transparent assumptions and clearly labelled inputs/outputs.
• Run at least two demand scenarios and highlight the impact on staffing.
• Provide a concise hand-over (screen-share, notes, or short video) so I can transfer the logic to my team.
If you have previous WFM capacity models you can reference, let me know. I will move forward as soon as I see someone who can jump in, apply best-practice Erlang-C or similar logic, and explain their work clearly.