Delivery Operations Dashboard Build

I need a clean, interactive dashboard that lets our management team see at a glance how well we are moving product from warehouse to customer. The focus is delivery progress, so the visuals must surface three core metrics: on-time deliveries, route efficiency, and customer satisfaction scores.

Data sources are already available in our internal SQL database and a daily CSV export from our last-mile partner. I can supply sample tables and field definitions; you will handle the ETL so the numbers refresh automatically each morning. A browser-based tool such as Power BI Service, Tableau Online, or a lightweight React-D3 build is fine—whichever you are fastest with.

Key expectations
• Single-page overview with KPI cards, trend lines, and a map or heat-grid for route efficiency
• Filters for date range, region, and driver
• Drill-down from any KPI to the underlying shipment list
• Simple permission layer: view-only for most managers, edit for me

Your deliverable is the live dashboard link plus packaged source files and a short hand-off video walking through refresh steps and custom calculations. I will sign off once I can reproduce the refresh and all three metrics match our existing weekly spreadsheet within 1 %.