custoner support-phone support

Job ID: 31034364

Budget: $250 – $750 USD

job Overview:

We are seeking to fill remote computer technical support positions in our phone staff team. You will have the freedom to work from home and set your own hours. Your primary job responsibility will be to remotely assist customers over the phone in resolving hardware and software computer problems. You will be expected to provide friendly and helpful support to resolve customer issues.

Job Responsibilities:

- Answer incoming phone calls.
- Reply to emails.
- Respond to voicemails.
- Prioritize support tickets based on urgency.

Skill Requirements:

- Experience with computers (hardware and software).
- Listening skills.
- Effective communication.
- Team worker.
- Management of priorities.
- Friendly cheerful attitude.
- Stress management.
Related categories: Customer Support Phone Support