customer care represenative

Position: Customer care representative
Location: Delhi( karol bhag ) bangalore (white field, kormangla) Pune (viman nagar)
Shifts: Rotational Shifts & Weekoffs.
Working Days: 6

Job Description:

Perform Customer care reprentative
• Confer with customers about concerns with services

• Maintained accurate and current customer account data with digital information updates

• Updated and maintained information in customer accounts according to CRM

• fast-paced office for English, Hindi, and Kannada -speaking candidates

Create case logs, record information, establish resolution time, follow-up on issues, and escalate complex issues.
Guide customers through the resolution of technical issues.

Qualifications
12th
graduates

Requirements
Strong written and verbal English language skills.
Ability and willingness to communicate via phone and email.

Interview rounds: Two rounds
1 telephonic round
2 In-person Interview

The management
Shashirekha devang L
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