E-commerce Data Maintenance & Email Communication
Budget: ₹1,500 – ₹12,500 INR
I need a diligent professional to assist with updating various data points within my e-commerce business and handling email communications on a weekly basis.
Data Management:
- Product information: Ensure all product details are accurate and up-to-date.
- Customer details: Regularly update and maintain customer information.
- Order status: Keep track of and update the status of customer orders.
Email Handling:
- Customer support emails: Provide timely responses to customer inquiries and concerns.
- Order confirmation and follow-up emails: Ensure all customers receive their order confirmations and appropriate follow-up communication.
Ideal Skills & Experience:
- Experience in e-commerce data management.
- Excellent customer service skills.
- Strong proficiency in email correspondence.
- Detail-oriented with good organizational skills.
- Ability to work on a weekly schedule.
Data Management:
- Product information: Ensure all product details are accurate and up-to-date.
- Customer details: Regularly update and maintain customer information.
- Order status: Keep track of and update the status of customer orders.
Email Handling:
- Customer support emails: Provide timely responses to customer inquiries and concerns.
- Order confirmation and follow-up emails: Ensure all customers receive their order confirmations and appropriate follow-up communication.
Ideal Skills & Experience:
- Experience in e-commerce data management.
- Excellent customer service skills.
- Strong proficiency in email correspondence.
- Detail-oriented with good organizational skills.
- Ability to work on a weekly schedule.