[US based] Customer Success Manager / Customer Support Service

I am looking for a dedicated customer support agent who is good with emails and also has already experience in this field.

Your job will be to check emails daily and answer customer queries directly.

Best if you have your own templates for customer queries. Please send them to me with your application!

You need to:

- Have experience with Shopify (Checking Tracking Numbers / Orders / Editing Orders)
- Have experience with Gmail
- Know how to handle requests and work in a team
- Be able to work full time
- Speak and write, german and English fluently

Please include in your proposal:

- What are your German and English level
- How long you have been doing this type of job
- What kind of jobs have you done before (that are similar to this)
- Must be willing to sign NDA

Otherwise your request will be rejected immediately.

Looking forward to reading from you!