Wellness and fitness service

I’m expanding a fast-growing healthcare venture and need two complementary strengths rolled into one partnership.

1. HR recruiting
You will take ownership of the interviewing stage. I’ll supply short-listed CVs; you schedule, run, and score structured interviews, then summarise fit and red-flag issues so I can make final offers quickly. Familiarity with behavioural questions, STAR methods, and any modern ATS (Greenhouse, Workable, Lever, etc.) will help you hit the ground running. Because every role touches patient care, a solid feel for healthcare culture and compliance is essential.

2. Product advisory
Once the team is in place you’ll switch hats to guide our support function. The focus is customer support, but the real value comes from your teamwork, leadership, and communication skills. You’ll analyse current tickets, spot recurring pain points, and brief the dev squad on improvements that reduce calls and boost satisfaction. Expect to draft knowledge-base articles, coach frontline agents, and lead short feedback loops with product managers.

Deliverables
• Interview summary sheets for each candidate, scored and commented
• Weekly hiring pipeline report (stage counts, bottlenecks, next actions)
• 30-day customer-support audit with priority fixes and training plan
• Ongoing fortnightly advisory notes linking support insights to product tweaks

I’m ready to start as soon as I find the right partner, and I can commit to fast responses so you’re never waiting on me. If you thrive in healthcare, enjoy talking to people, and love turning customer feedback into better products, let’s talk.