Telecaller for Digital Marketing Appointment Setting
Budget: ₹600 – ₹1,500 INR
# Job Description
## Telecaller / Appointment Setter – Digital Marketing Services within India (This is NOT a sales role, just appointment setting.)
### Job Type
Performance based Remote working (work from home)
### Role Overview
We are looking for confident and result-oriented Telecallers / Appointment Setters who can connect with business owners, understand their marketing needs, collect required information, and schedule FREE consultation appointments with our Business Consultants / Marketing Consultants.
The ideal candidate should have good communication skills, listening ability, basic sales understanding, and strong follow-up discipline.
---
# Key Responsibilities
### Calling & Lead Communication
* Contact potential clients using a personal number.
* Follow the provided call scripts and communication guidelines.
* Ask customers for 5–10 minutes of availability before beginning discussions.
* Introduce digital marketing services professionally.
* Build rapport and maintain polite communication throughout the call.
### Information Collection
* Ask questions one at a time and encourage customers to speak more.
* Collect accurate customer details and business information.
* Understand customer pain points, marketing challenges, and budget expectations.
* Take notes carefully during conversations.
### Data Entry & Documentation
* Submit complete and accurate responses in Google Forms after every interaction.
* Maintain proper records of customer conversations and follow-up status.
* Ensure all details entered match actual customer discussions.
### Appointment Scheduling
* Schedule FREE consultation calls / online meetings with Business Consultants.
* Book appointments in Google Calendar based on customer preferences.
* Avoid scheduling conflicts and manage calendar coordination.
### Follow-up & Reminders
* Send appointment confirmations and reminders through calls or WhatsApp.
* Reduce no-shows through timely follow-ups.
* Contact customers immediately if they miss scheduled appointments.
* Coordinate with managers/supervisors before appointments.
### Customer Support
* Answer basic service-related questions.
* Share approved information through Business WhatsApp after discussing with supervisor/manager.
---
# Required Skills
* Good Hindi communication skills (English communication preferred)
* Strong listening and convincing ability
* Basic understanding of digital marketing services
* Ability to handle customer conversations professionally
* Comfortable using:
* Google Forms
* Google Calendar
* WhatsApp Business
* Basic spreadsheets
* Good follow-up and coordination skills
* Self-disciplined and target-oriented
---
# Preferred Candidate Profile
* Experience in telecalling, customer support, sales, lead generation, or appointment setting preferred
* Freshers with strong communication skills may also apply
* Ability to work independently and maintain professionalism
* Comfortable speaking with business owners and decision-makers
---
# Performance Expectations
* Daily outbound calling activity
* Accurate data collection and form submission
* Appointment booking targets
* Low no-show rate through proper reminders and follow-ups
* Professional customer interaction quality
---
# Important Note
All customer interactions and submitted responses may be verified during actual consultation calls. Accuracy and professionalism are mandatory.
---
# Salary / Incentives
* Performance based payment ONLY. NO Fixed Salary.
* Performance based on appointments, conversions, and performance quality
---
# Work Location
Remote / Work From Home
---
## Telecaller / Appointment Setter – Digital Marketing Services within India (This is NOT a sales role, just appointment setting.)
### Job Type
Performance based Remote working (work from home)
### Role Overview
We are looking for confident and result-oriented Telecallers / Appointment Setters who can connect with business owners, understand their marketing needs, collect required information, and schedule FREE consultation appointments with our Business Consultants / Marketing Consultants.
The ideal candidate should have good communication skills, listening ability, basic sales understanding, and strong follow-up discipline.
---
# Key Responsibilities
### Calling & Lead Communication
* Contact potential clients using a personal number.
* Follow the provided call scripts and communication guidelines.
* Ask customers for 5–10 minutes of availability before beginning discussions.
* Introduce digital marketing services professionally.
* Build rapport and maintain polite communication throughout the call.
### Information Collection
* Ask questions one at a time and encourage customers to speak more.
* Collect accurate customer details and business information.
* Understand customer pain points, marketing challenges, and budget expectations.
* Take notes carefully during conversations.
### Data Entry & Documentation
* Submit complete and accurate responses in Google Forms after every interaction.
* Maintain proper records of customer conversations and follow-up status.
* Ensure all details entered match actual customer discussions.
### Appointment Scheduling
* Schedule FREE consultation calls / online meetings with Business Consultants.
* Book appointments in Google Calendar based on customer preferences.
* Avoid scheduling conflicts and manage calendar coordination.
### Follow-up & Reminders
* Send appointment confirmations and reminders through calls or WhatsApp.
* Reduce no-shows through timely follow-ups.
* Contact customers immediately if they miss scheduled appointments.
* Coordinate with managers/supervisors before appointments.
### Customer Support
* Answer basic service-related questions.
* Share approved information through Business WhatsApp after discussing with supervisor/manager.
---
# Required Skills
* Good Hindi communication skills (English communication preferred)
* Strong listening and convincing ability
* Basic understanding of digital marketing services
* Ability to handle customer conversations professionally
* Comfortable using:
* Google Forms
* Google Calendar
* WhatsApp Business
* Basic spreadsheets
* Good follow-up and coordination skills
* Self-disciplined and target-oriented
---
# Preferred Candidate Profile
* Experience in telecalling, customer support, sales, lead generation, or appointment setting preferred
* Freshers with strong communication skills may also apply
* Ability to work independently and maintain professionalism
* Comfortable speaking with business owners and decision-makers
---
# Performance Expectations
* Daily outbound calling activity
* Accurate data collection and form submission
* Appointment booking targets
* Low no-show rate through proper reminders and follow-ups
* Professional customer interaction quality
---
# Important Note
All customer interactions and submitted responses may be verified during actual consultation calls. Accuracy and professionalism are mandatory.
---
# Salary / Incentives
* Performance based payment ONLY. NO Fixed Salary.
* Performance based on appointments, conversions, and performance quality
---
# Work Location
Remote / Work From Home
---