Support agent - full time
Budget: $2 – $8 USD
About the Company:
The company is an email signature platform that offers a unique, smart way of interacting with customers and audiences in their daily emails, easily promote and market yourself with just a few clicks.
About the job:
We're looking for a full time remote Support agent to join our team permanently. Someone who thinks out of the box for creative solutions and has a technical mind with computer savvy skills.
The day-to-day will include an 8-hour shift working remotely answering chats and emails through Zendesk, reporting bugs to our developers, and troubleshooting technical issues on online video meetings.
Requirements:
Mother tongue level English
Proficient knowledge of Gmail and Outlook (added plus for experience with Mac Mail)
A stable internet connection and a quiet environment
Team player
Past experience in a technical support or customer support role in a SaaS company
Work Schedule:
Working hours are Wednesday through Sunday, 6:00-14:00 PT.
The company is an email signature platform that offers a unique, smart way of interacting with customers and audiences in their daily emails, easily promote and market yourself with just a few clicks.
About the job:
We're looking for a full time remote Support agent to join our team permanently. Someone who thinks out of the box for creative solutions and has a technical mind with computer savvy skills.
The day-to-day will include an 8-hour shift working remotely answering chats and emails through Zendesk, reporting bugs to our developers, and troubleshooting technical issues on online video meetings.
Requirements:
Mother tongue level English
Proficient knowledge of Gmail and Outlook (added plus for experience with Mac Mail)
A stable internet connection and a quiet environment
Team player
Past experience in a technical support or customer support role in a SaaS company
Work Schedule:
Working hours are Wednesday through Sunday, 6:00-14:00 PT.