South Africa Based Customer Service Rep Needed for UK Business

I'm seeking a dedicated customer service representative located in South Africa for my UK based business. We are seeking a rep based in South Africa due to the favourable time difference.

Key Responsibilities:
- Handling customer inquiries: You'll be the first point of contact for our customers, so a friendly demeanor and a problem-solving mindset are essential.
- Processing orders: Accuracy and attention to detail are crucial when dealing with order processing.
- Providing technical support: You'll need to assist customers with technical issues, so a good understanding of our products and some basic technical knowledge is necessary.
- Answering the phone, responding to emails and live chat messages promptly.

Requirements:
- Proficient in handling phone support, as the majority of customer interactions will be over the phone.
- Experience using LiveChat for customer service.
- Ability to handle customer inquiries, process orders and provide technical support.
- 4 hours of work available a day, Monday to Friday. 11am - 3pm.
- Offer excellent customer service and build up our customer reviews
- Must be South Africa based due to the timezone

Ideal Skills:
- Excellent communication skills
- Strong problem-solving abilities
- Basic technical knowledge
- Detail-oriented
- Friendly demeanor
- Fluent in English
- Customer service experience
- Available to work remotely

Please only apply if you're based in South Africa and can provide phone support.