Social Media Query Responder

Job ID: 40120114

Budget: £10 – £15 GBP

I need help keeping conversations on our social-media pages flowing smoothly. Your sole focus will be answering incoming questions from followers so they feel heard, informed, and valued.

Every reply should:
• Address the user’s question directly and clearly
• Reflect our brand’s friendly, respectful tone
• Be posted within the same business day

You’ll receive our quick-reference FAQ and escalation guide before starting, so you’ll know exactly when to pass complex issues back to me. All work happens inside the native social-media inbox; no third-party tools are required unless you already use something that speeds you up.

If you’re comfortable managing public comment threads, can write concise Indonesian, and love turning curious visitors into happy customers, let’s talk.