Shopify Phone & Email Support

We’re Hiring: Shopify Product Support Specialist (Remote | $6–$9/hr)

Do you already have hands-on experience with Shopify themes and apps?
Love helping customers and solving technical issues — without managing stores?

We’re a Shopify app & theme company looking for someone who can:
✔ Guide users through setup and features
✔ Troubleshoot and document bugs
✔ Translate customer concerns for developers
✔ Deliver top-tier support via email & chat

This is NOT a store optimization role — it’s a product support role for our own Shopify tools.

What we’re looking for:
✅ Real Shopify experience (themes, apps, integrations)
✅ Strong written English
✅ Experience with helpdesk/ticketing tools
✅ Detail-oriented & organized

You don’t need to code — but you must understand how Shopify works and where issues usually happen.

Remote | Part-time or Full-time
$6–$9/hour