Senior Customer Success Manager
Budget: $6 – $18 USD
As an experienced customer success manager, you'll be providing top-notch support for our small to medium-sized businesses in the advertising sector.
*Responsibilities:*
- Lead live client support
- Gather and report on client feedback
- Seamlessly coordinate client feedback with our development team
*Experience and Skills Required:*
- Senior-level experience in customer success or account management roles
- Excellent communication skills; able to converse comfortably with clients in English (native level preferred)
- Thorough understanding of the development process
- Familiarity with the advertising industry and its demands.
*Responsibilities:*
- Lead live client support
- Gather and report on client feedback
- Seamlessly coordinate client feedback with our development team
*Experience and Skills Required:*
- Senior-level experience in customer success or account management roles
- Excellent communication skills; able to converse comfortably with clients in English (native level preferred)
- Thorough understanding of the development process
- Familiarity with the advertising industry and its demands.
Related categories:
Project Management
Customer Support
Customer Service
Telephone Handling
Customer Retention