Remote administrative manager & customer service representative Needed
Budget: £18 – £36 GBP
We are looking for a customer service representative/administrative manager to take over running all aspects of the operations of a small music education company based in New York. We match music teachers with students in the united states. Daily tasks would require speaking to customers, speaking to teachers, replying to emails, data entry, and various other administrative tasks such as billing, clients paying teachers, and connecting students and teachers. These are just some of the tasks but it gives you a general idea. You'll be working almost exclusively on your own but would be able to communicate with the owner as needed. We would provide thorough training in the beginning weeks/month to make sure everything is understood correctly.
Requirements
1. Must have a quiet space to work remotely with no animals barking or lots of other people talking in the same room.
2. We use a worker productivity software similar to upwork, and it would track your computer activity while working.
3. Your english must be fluent. This is absolutely critical as you'll be talking to people in the United States.
4. English writing also must be exceptionally as you'll be required to reply to emails.
5. We are a music education company so experience with playing an instrument is a plus but not a requirement for the job
6. Must have a proven track record of not missing work or calling in sick often as you will be the only one picking up the phones.
7. We provided two weeks of vacation and vacation weeks cannot be taken back-to-back or all at once. In addition to the two weeks, all of the national holidays in the US you will have off.
8. You would have to be available from 9:00 AM to 5:00 PM Monday through Friday Eastern Standard Time. We will provide you a 45 minute lunch break.
9. You would have to have a good Internet connection in order to work efficiently and for the call quality of the voice over Internet phone application to be good enough. We will provide you with the company laptop computer and headset.
If you're interested in this position please reply back to this job posting stating you understand and can accommodate all of the items listed above. Thank you!
Requirements
1. Must have a quiet space to work remotely with no animals barking or lots of other people talking in the same room.
2. We use a worker productivity software similar to upwork, and it would track your computer activity while working.
3. Your english must be fluent. This is absolutely critical as you'll be talking to people in the United States.
4. English writing also must be exceptionally as you'll be required to reply to emails.
5. We are a music education company so experience with playing an instrument is a plus but not a requirement for the job
6. Must have a proven track record of not missing work or calling in sick often as you will be the only one picking up the phones.
7. We provided two weeks of vacation and vacation weeks cannot be taken back-to-back or all at once. In addition to the two weeks, all of the national holidays in the US you will have off.
8. You would have to be available from 9:00 AM to 5:00 PM Monday through Friday Eastern Standard Time. We will provide you a 45 minute lunch break.
9. You would have to have a good Internet connection in order to work efficiently and for the call quality of the voice over Internet phone application to be good enough. We will provide you with the company laptop computer and headset.
If you're interested in this position please reply back to this job posting stating you understand and can accommodate all of the items listed above. Thank you!