Remote Customer Service Support
Budget: $15 – $25 USD
- SUMMARY
This position is part of our customer service function that focuses on handling customer inquiries for our rental management reservations.
https://register.hawaiianstylerentals.com/
- ESSENTIAL DUTIES AND RESPONSIBILITIES
This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
* Answer inbound client calls to assist and resolve any concerns, using high-performing customer service skills while meeting and maintaining expected KPI's
* Perform incoming online chats to assist and resolve client concerns
* Provide detailed communication and documentation of interactions with clients and employees within Renters Warehouse's CRM
* Enforce all lease terms and issue lease violations as needed
- Education and/or Experience
High School Diploma, or 1-2 years of experience in a customer service role, administrative role or a related field.
WORK ENVIRONMENT
- WORK ENVIRONMENT
Remote Status: Fully Remote
Travel Requirements: N/A
Hours Per week: 10~20 hrs
Should be US citizen and have work authorization in US since we are going to undergo background check
This position is part of our customer service function that focuses on handling customer inquiries for our rental management reservations.
https://register.hawaiianstylerentals.com/
- ESSENTIAL DUTIES AND RESPONSIBILITIES
This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
* Answer inbound client calls to assist and resolve any concerns, using high-performing customer service skills while meeting and maintaining expected KPI's
* Perform incoming online chats to assist and resolve client concerns
* Provide detailed communication and documentation of interactions with clients and employees within Renters Warehouse's CRM
* Enforce all lease terms and issue lease violations as needed
- Education and/or Experience
High School Diploma, or 1-2 years of experience in a customer service role, administrative role or a related field.
WORK ENVIRONMENT
- WORK ENVIRONMENT
Remote Status: Fully Remote
Travel Requirements: N/A
Hours Per week: 10~20 hrs
Should be US citizen and have work authorization in US since we are going to undergo background check
Related categories:
Customer Support
Virtual Assistant
Customer Service
Customer Retention
Customer Experience