(REMOTE) Top-Tier Fast-Thinking Customer Service Lead (E-Mail Support)
Budget: $500 – $501 USD
ATTN: We are looking for one more person to work at MemôryCherísh.com (spell it out, redacted for privacy) in the hours of 10am to 6pm of your local time, Monday to Friday.. We can also discuss different working hours.
This position would be an 8-hour-a-day shift with a full-time pay of $500 per month paid in US Dollars.
Your main job would be to manage all aspects of our customer support via email primarily. That includes :
Helping customers with pre-sale questions
Adding new orders to our ordering management system
Delivering finished orders via email
Our mission is to restore people’s old photos to help them relive the most special moments in their lives! We make sure these memories will never die because looking back on our past is such an essential part of who we are now! We have the best artists in the industry on our team, and together with our fantastic customer support, we have become the #1 best-rated photo restoration studio worldwide.
This is NOT some outsourced job. This is NOT some entry-level temporary job. This is a career with us and the ability to be excellent and work in an incredible environment. We are a small business & treat each of our team members like family.
We need you to
Love helping people and a warm bubbly person who's excited about helping people restore their precious memories
Be fluent in written English & fast writing
Be able to learn fast and think on your feet
Be able to deliver results without being managed or watched
We would prefer if you
Have previous experience in assisting in pre-sale questions for an online business
Have experience with live chat systems and Asana
Understand billing processing and billing issues (such as dealing with card issues etc.)
Are interested in marketing & business growth
Please let us know of any previous experience you've had with customer service, content writing, or any other job you feel will contribute to your success as our team member.
Thanks so much! We are excited to hear from you.
This position would be an 8-hour-a-day shift with a full-time pay of $500 per month paid in US Dollars.
Your main job would be to manage all aspects of our customer support via email primarily. That includes :
Helping customers with pre-sale questions
Adding new orders to our ordering management system
Delivering finished orders via email
Our mission is to restore people’s old photos to help them relive the most special moments in their lives! We make sure these memories will never die because looking back on our past is such an essential part of who we are now! We have the best artists in the industry on our team, and together with our fantastic customer support, we have become the #1 best-rated photo restoration studio worldwide.
This is NOT some outsourced job. This is NOT some entry-level temporary job. This is a career with us and the ability to be excellent and work in an incredible environment. We are a small business & treat each of our team members like family.
We need you to
Love helping people and a warm bubbly person who's excited about helping people restore their precious memories
Be fluent in written English & fast writing
Be able to learn fast and think on your feet
Be able to deliver results without being managed or watched
We would prefer if you
Have previous experience in assisting in pre-sale questions for an online business
Have experience with live chat systems and Asana
Understand billing processing and billing issues (such as dealing with card issues etc.)
Are interested in marketing & business growth
Please let us know of any previous experience you've had with customer service, content writing, or any other job you feel will contribute to your success as our team member.
Thanks so much! We are excited to hear from you.