Plumbing Business Phone Representative

Location: Remote (Freelancer.com)

Hours: 8am-5pm CST, Monday-Saturday

Application Deadline: September 28, 2023

Payment Frequency: Monthly or Bi-Weekly

Description:
Join our reputable plumbing business as a Phone Representative on Freelancer.com. We are seeking an enthusiastic professional to handle incoming calls and provide exceptional customer service while maintaining operations in the plumbing industry. As part of our team, you will play a crucial role in coordinating between customers and technicians to ensure efficient scheduling and seamless execution of jobs.

Responsibilities:

Answer incoming calls promptly and professionally.
Engage with clients effectively to address their concerns or inquiries regarding our services.
Utilize dispatch software to schedule appointments for plumbing jobs efficiently.
Coordinate between customers' availability and technicians' schedules for timely completion of tasks.
Ensure smooth communication among all parties involved throughout the job process.

Requirements:

1.Responsive availability from 8am-5pm CST, Monday through Saturday
2.Proficient telephone etiquette with excellent verbal communication skills
3.Experience within the plumbing industry is preferred but not essential
4.Strong organizational abilities with attention to detail
5.Ability to assist customers by providing accurate information confidently
6.Familiarity with dispatch software (or ability/willingness learn)
7.Demonstrated problem-solving capabilities

If you meet these qualifications please apply before September 28th using your Freelancer account. Join us now as we strive towards delivering top-notch customer experience while keeping everything running smoothly!