Part-time POLISH and CZECH Customer Service Position
Budget: €12 – €18 EUR
We at AHEAD Automotive GmbH operate a loyalty program for workshops.
We are currently looking for a reliable hotline/customer service agent to handle our customers' requests for Poland and Czech Republic, working maximum 1-2 hours a day.
You would be expected to communicate with customers via mail, no calls required.
Our requirements include:
- Customer inquiries: Support for workshops or wholesalers with technical questions about the platform, registration, accounts, point balances and questions about rewards/shipping. We also receive inquiries from wholesalers regarding sales file uploads.
- Ticketing system: All inquiries should be recorded in a central system (e.g. HubSpot), to which we as AHEAD Automotive also have access.
- Language diversity: We require native speaking agents for Polish and Czech
- Availability: Support by e-mail during European business hours (approx. 8 a.m. - 6 p.m.).
If you meet these requirements, we would be happy to discuss a potential collaboration with you.
We are currently looking for a reliable hotline/customer service agent to handle our customers' requests for Poland and Czech Republic, working maximum 1-2 hours a day.
You would be expected to communicate with customers via mail, no calls required.
Our requirements include:
- Customer inquiries: Support for workshops or wholesalers with technical questions about the platform, registration, accounts, point balances and questions about rewards/shipping. We also receive inquiries from wholesalers regarding sales file uploads.
- Ticketing system: All inquiries should be recorded in a central system (e.g. HubSpot), to which we as AHEAD Automotive also have access.
- Language diversity: We require native speaking agents for Polish and Czech
- Availability: Support by e-mail during European business hours (approx. 8 a.m. - 6 p.m.).
If you meet these requirements, we would be happy to discuss a potential collaboration with you.