Online Customer Service Assistant -- 2
Budget: $30 – $250 USD
We are looking for customer support assistants who can work fast and accurately and can converse in both English & Malay (can use google translate), to help us deal with everyday online e-commerce operations which includes but not limited to
Customer service / chat / emails
Processing orders / updates of spreadsheets documentation
Returns / cancellation management
Confirmation and tracking of shipments
Relevant additional tasks deemed necessary will be assigned from time to time
You can access the customer chat systems / work from your home so long as you have internet
Each day only work 2 hours, Mon-Friday
We have multiple 2-hour daily working slots that you will be shortlisted, for example either morning slot 10am-12pm or evening slot 4pm-6pm everyday (Singapore time) from Monday to Friday.
So total working hours per week is about 10 hours from Monday - Friday. Budget is USD30 for 10 hours, paid weekly
This offer will be paid on weekly basis and if we find you are competent for the job we shall continue hiring you on weekly basis
We’ve been running our business for more than 5 years and will want to hire on a long term basis.
With that said we are not looking for short term employees and will terminate contract If given such scenarios
- You are making too many mistakes.
- Doing Unethical things ie cheating, dishonest work that will reflect poorly or negative impact on our business
- You don't reply to your emails or other communication chats in a timely manner.
- You do not abide by the terms of a written SOP or oral agreement.
Customer service / chat / emails
Processing orders / updates of spreadsheets documentation
Returns / cancellation management
Confirmation and tracking of shipments
Relevant additional tasks deemed necessary will be assigned from time to time
You can access the customer chat systems / work from your home so long as you have internet
Each day only work 2 hours, Mon-Friday
We have multiple 2-hour daily working slots that you will be shortlisted, for example either morning slot 10am-12pm or evening slot 4pm-6pm everyday (Singapore time) from Monday to Friday.
So total working hours per week is about 10 hours from Monday - Friday. Budget is USD30 for 10 hours, paid weekly
This offer will be paid on weekly basis and if we find you are competent for the job we shall continue hiring you on weekly basis
We’ve been running our business for more than 5 years and will want to hire on a long term basis.
With that said we are not looking for short term employees and will terminate contract If given such scenarios
- You are making too many mistakes.
- Doing Unethical things ie cheating, dishonest work that will reflect poorly or negative impact on our business
- You don't reply to your emails or other communication chats in a timely manner.
- You do not abide by the terms of a written SOP or oral agreement.