Multi Task Virtual Assistant Support

I need a versatile self-starter who can move smoothly between three core duties each week.

First, you will maintain our customer database: taking raw leads from web forms, validating the details for accuracy, and entering them neatly into Google Sheets and our CRM. Consistency is critical here—duplicate checks, correct formatting, and quick turnaround keep sales moving.

Second, I want fresh website copy. You will revise existing pages and draft new ones that match our brand voice, highlight benefits, and stay SEO-friendly without sounding forced. I will supply page outlines and key facts; you transform them into concise, persuasive text ready for upload to WordPress.

Finally, you will handle frontline customer support. That means monitoring the shared inbox during agreed hours, responding with clear, friendly answers, and flagging anything that needs escalation. A confident, empathetic tone is a must.

Deliverables
• Updated customer information in the CRM and Google Sheets, error-free
• Final website copy for each assigned page, delivered in Google Docs and formatted for easy transfer to WordPress
• Daily support log summarising resolved and outstanding tickets

If you are comfortable juggling data entry, copywriting, and inbox management, I would love to get started this week.