Long-Term Virtual Assistant for Support, Websites, Marketing and B2B Telesales
Budget: €250 – €750 EUR
Hello
My trusted right-hand assistant is no longer available, so I am looking for someone dependable, capable and confident to take over his varied role.
This is not simply a virtual-assistant position. I need someone who can assist with technical and marketing tasks, support customers and confidently follow up enquiries from professional businesses.
The work may include:
* Responding to customer support questions
* Helping with day-to-day business and technical tasks
* Following up enquiries from companies by telephone, WhatsApp and email
* Speaking confidently with business owners, directors and decision-makers
* Explaining our services clearly and professionally
* Building relationships with prospective business partners
* Following up companies that have expressed interest but have not yet made a decision
* Keeping accurate records of calls, conversations and follow-ups
* Preparing and sending mass email campaigns
* Setting up and managing email-marketing platforms
* Setting up WhatsApp bulk-messaging services and campaigns
* Writing and configuring customer and sales messages
* Setting up customer accounts and subscriptions
* Managing website hosting, domains, DNS, SSL certificates and business email
* Building and updating websites and landing pages
* Uploading and editing files through hosting control panels
* Fixing basic website, hosting and email problems
* Being available on WhatsApp when help or advice is required
A very important part of this role is following up professional business enquiries.
These leads are not individual consumers. They are established companies, agents, installers, distributors and other professional organisations, mainly in African countries.
I need someone who is comfortable speaking with business owners and senior decision-makers. You should sound confident, professional and natural, rather than nervous or heavily scripted.
You must be able to ask sensible questions, understand the company’s requirements, explain the business opportunity clearly, answer basic objections and agree the next step.
Many of the companies we deal with are based in countries such as Nigeria, Ghana, Kenya and South Africa. My previous assistant was from Kenya and understood how to communicate professionally with African businesses. Similar experience would be a major advantage.
This is not a highly paid full-time position. The work will begin on a flexible, part-time basis. However, there may be commission opportunities when your calls and follow-ups result in successful business.
The most important qualities are:
* Reliability and honesty
* Excellent spoken and written English
* Confidence speaking with professional businesses
* A professional telephone manner
* Patience and good customer-service skills
* Good technical ability
* The ability to solve problems independently
* The willingness to follow up leads consistently
* Regular availability on WhatsApp
* A genuine interest in a long-term working relationship
When applying, please tell me:
* Why I should consider you
* Your country, location, age and time zone
* Your relevant work experience
* Your B2B telesales and lead-follow-up experience
* Whether you have spoken with business owners or company decision-makers
* Which countries or markets you have worked with
* Your customer-support experience
* Your experience with email marketing and WhatsApp messaging
* Your website and landing-page experience
* Which hosting companies, control panels and website platforms you have used
* Whether you understand domains, DNS, SSL certificates and business email
* Which software and marketing platforms you have used
* Your normal WhatsApp availability
* Your expected hourly or monthly payment
* Whether you would be interested in commission opportunities
* A little about your background
Please include examples of websites or landing pages you have created where possible.
Please also send a short voice recording introducing yourself and explaining why you would be suitable. This will help me assess your spoken English, confidence and professional telephone manner.
Please do not send a generic copy-and-paste application. I am looking for someone who can become a reliable right-hand person and take genuine responsibility for the work.
My trusted right-hand assistant is no longer available, so I am looking for someone dependable, capable and confident to take over his varied role.
This is not simply a virtual-assistant position. I need someone who can assist with technical and marketing tasks, support customers and confidently follow up enquiries from professional businesses.
The work may include:
* Responding to customer support questions
* Helping with day-to-day business and technical tasks
* Following up enquiries from companies by telephone, WhatsApp and email
* Speaking confidently with business owners, directors and decision-makers
* Explaining our services clearly and professionally
* Building relationships with prospective business partners
* Following up companies that have expressed interest but have not yet made a decision
* Keeping accurate records of calls, conversations and follow-ups
* Preparing and sending mass email campaigns
* Setting up and managing email-marketing platforms
* Setting up WhatsApp bulk-messaging services and campaigns
* Writing and configuring customer and sales messages
* Setting up customer accounts and subscriptions
* Managing website hosting, domains, DNS, SSL certificates and business email
* Building and updating websites and landing pages
* Uploading and editing files through hosting control panels
* Fixing basic website, hosting and email problems
* Being available on WhatsApp when help or advice is required
A very important part of this role is following up professional business enquiries.
These leads are not individual consumers. They are established companies, agents, installers, distributors and other professional organisations, mainly in African countries.
I need someone who is comfortable speaking with business owners and senior decision-makers. You should sound confident, professional and natural, rather than nervous or heavily scripted.
You must be able to ask sensible questions, understand the company’s requirements, explain the business opportunity clearly, answer basic objections and agree the next step.
Many of the companies we deal with are based in countries such as Nigeria, Ghana, Kenya and South Africa. My previous assistant was from Kenya and understood how to communicate professionally with African businesses. Similar experience would be a major advantage.
This is not a highly paid full-time position. The work will begin on a flexible, part-time basis. However, there may be commission opportunities when your calls and follow-ups result in successful business.
The most important qualities are:
* Reliability and honesty
* Excellent spoken and written English
* Confidence speaking with professional businesses
* A professional telephone manner
* Patience and good customer-service skills
* Good technical ability
* The ability to solve problems independently
* The willingness to follow up leads consistently
* Regular availability on WhatsApp
* A genuine interest in a long-term working relationship
When applying, please tell me:
* Why I should consider you
* Your country, location, age and time zone
* Your relevant work experience
* Your B2B telesales and lead-follow-up experience
* Whether you have spoken with business owners or company decision-makers
* Which countries or markets you have worked with
* Your customer-support experience
* Your experience with email marketing and WhatsApp messaging
* Your website and landing-page experience
* Which hosting companies, control panels and website platforms you have used
* Whether you understand domains, DNS, SSL certificates and business email
* Which software and marketing platforms you have used
* Your normal WhatsApp availability
* Your expected hourly or monthly payment
* Whether you would be interested in commission opportunities
* A little about your background
Please include examples of websites or landing pages you have created where possible.
Please also send a short voice recording introducing yourself and explaining why you would be suitable. This will help me assess your spoken English, confidence and professional telephone manner.
Please do not send a generic copy-and-paste application. I am looking for someone who can become a reliable right-hand person and take genuine responsibility for the work.