Innovative WordPress Assistant + Tech Support

Job Title: Technical Support WordPress Assistant (Hybrid Role)

We’re hiring a friendly, outgoing, and reliable team member for a long-term role combining customer support and WordPress admin tasks. This is a career move for someone who wants stability, responsibility, and growth.

Support coverage window (must be available within):
15:00–03:00 ICT (Thailand time)
$300-325 per month

What you’ll do

Customer support via live chat + email: fast replies, helpful tone, clean communication

Follow playbooks and processes: collect details, solve what you can, escalate correctly

WordPress assistant tasks: updates, simple fixes, basic page edits, checking for issues

Keep things stable on shift: spot problems early, report clearly, don’t let issues drift

End-of-shift update: what’s done, what’s pending, what needs attention next

What we’re looking for

Enthusiastic, loyal, and positive attitude

Trustworthy on shift: accurate updates, consistent effort, takes ownership

Comfortable talking to customers and handling multiple conversations

Basic WordPress skills (admin panel, plugins/themes, page builders)

Good written English and a calm head under pressure

Wants a long-term role, not short-term hopping

How to apply (reply with)

Confirm you can work within 15:00–03:00 ICT

Your timezone

WordPress experience (short summary)

Any support experience (chat/email)

1–3 examples of work (links or screenshots)

Why you want a long-term role and what “great” looks like to you after 6 months