India Call Center Recruiting Expertise Needed
Budget: $10 – $30 USD
Recruiter Consultation – Hiring Call Center Team in India
We are preparing to launch a customer service and collections team in India and are looking for an experienced recruiter for a paid °60-90 minute consultation.
Requirements
The ideal candidate has previous recruiting experience for large call centers, preferably at one or more of the following companies:
Concentrix
Teleperformance
Foundever (Sitel)
Firstsource
Genpact
WNS
EXL
Cognizant
Accenture Operations
Experience recruiting customer support or collections agents for banks, NBFCs, fintech companies, or BPOs is a strong advantage.
During the consultation, we'd like to discuss:
Typical timelines for hiring Call Center Agents and Team Leaders
Recruitment costs and common pricing models
Differences in hiring across major Indian cities (Bangalore, Hyderabad, Gurgaon, Noida, Pune, Chennai, Jaipur, etc.)
Availability of English-speaking candidates
Employment models (fixed-term vs. permanent employment)
Notice periods and employee turnover
Salary expectations and market conditions
Best channels for sourcing candidates
Practical recommendations for building a call center team from scratch
Please include in your proposal:
Please attach your CV or resume. Proposals without a resume may not be considered.
Which companies you have recruited for.
Approximately how many Call Center Agents and Team Leaders you have hired.
Your experience recruiting for customer support, collections, banking, fintech, or NBFC companies.
Your availability for a 60–90 minute video consultation.
Engagement
This is initially a one-time paid consulting engagement. If the consultation is successful, there may be an opportunity for ongoing recruitment work as we build our team in India.
We are preparing to launch a customer service and collections team in India and are looking for an experienced recruiter for a paid °60-90 minute consultation.
Requirements
The ideal candidate has previous recruiting experience for large call centers, preferably at one or more of the following companies:
Concentrix
Teleperformance
Foundever (Sitel)
Firstsource
Genpact
WNS
EXL
Cognizant
Accenture Operations
Experience recruiting customer support or collections agents for banks, NBFCs, fintech companies, or BPOs is a strong advantage.
During the consultation, we'd like to discuss:
Typical timelines for hiring Call Center Agents and Team Leaders
Recruitment costs and common pricing models
Differences in hiring across major Indian cities (Bangalore, Hyderabad, Gurgaon, Noida, Pune, Chennai, Jaipur, etc.)
Availability of English-speaking candidates
Employment models (fixed-term vs. permanent employment)
Notice periods and employee turnover
Salary expectations and market conditions
Best channels for sourcing candidates
Practical recommendations for building a call center team from scratch
Please include in your proposal:
Please attach your CV or resume. Proposals without a resume may not be considered.
Which companies you have recruited for.
Approximately how many Call Center Agents and Team Leaders you have hired.
Your experience recruiting for customer support, collections, banking, fintech, or NBFC companies.
Your availability for a 60–90 minute video consultation.
Engagement
This is initially a one-time paid consulting engagement. If the consultation is successful, there may be an opportunity for ongoing recruitment work as we build our team in India.