Full Time Customer Support Specialist for Australian company

Job ID: 38679857

Budget: $2 – $8 AUD

I'm looking for an enthusiastic customer service representative to provide full-time, online support for my Australian company. You will be joining an already established team team of 8 staff. The main focus of this role will be assisting customers through live chat and over the phone during standard business hours.

Key Responsibilities:
- Responding to customer inquiries via live chat and phone
- Providing timely and accurate information to customers
- Resolving customer complaints in a professional manner

Ideal Skills:
- Previous experience in customer service roles
- Excellent verbal communication skills
- Fast learner (you will be provided full training) in using our chat software, phone systems and learning our sales techniques
- Goal driven (you will also be rewarded with weekly bonuses subject to meeting targets)
- Able to work during business hours (9 AM - 5 PM) Australian time

Benefits:
- 15 paid leave dates per year (accumulated and rolled over year to year)
- Sales bonuses for targets

Start date:
Immediately

This role is crucial for maintaining the high level of customer service that our company is known for. If you're a dedicated professional with a passion for helping others, I would love to hear from you.