Email Marketing & Customer Support Specialist

I'm seeking a certified Email Marketing Specialist and Customer Support professional to help my small business boost engagement and improve customer retention.

Key Responsibilities:
- Design and run email campaigns on Mailchimp
- Set up automation flows (welcome series, abandoned cart, etc.)
- Provide professional customer support via email, chat, or WhatsApp

Ideal Skills and Experience:
- Proficiency in Mailchimp and Smaily
- Experience in setting up automation flows
- Strong communication skills for customer support