Email Management Expert

Job ID: 40023026

Budget: $250 – $750 USD

My Gmail inbox has become the hub for every conversation in the business. customer questions, newsletter feedback, and day-to-day team messages all land in the same place. I need a sharp, reliable email manager who can keep that flow organized and make sure nothing slips through the cracks.

Here’s what the job looks like from my side:
• Customer support emails must be answered promptly with a friendly, solution-oriented tone.
• Incoming replies to our marketing newsletters need to be sorted, tagged, and, when appropriate, drafted into follow-up campaigns.
• Internal communication threads should stay tidy and easy for the team to reference.
• Drafting outbound messages, scheduling sends, and flagging anything that needs my direct attention are part of the daily routine.

Everything happens in Gmail (no Outlook plugins or external dashboards right now), so solid experience with labels, filters, priority inbox, and canned responses is essential. If you have a system for reaching Inbox Zero without losing context or personal touch, that’s exactly what I’m after.

Deliverables I will look for:
1. A clearly structured folder/label system inside Gmail within the first week.
2. Consistent response times agreed upon before we start (e.g., same-day replies for customers).
3. Weekly summary report highlighting resolved issues, pending items, and any insights from newsletter feedback.

If you’re confident working directly inside Gmail and can balance speed with professionalism, let’s make my inbox an asset again.