Data Entry & Email Support
Budget: $15 – $25 USD
The task centers on two ongoing responsibilities: recording customer information in Excel and replying to basic inquiries that reach our Gmail account.
Data entry comes first. I’ll share raw customer details; your job is to transfer each record into a clean spreadsheet, making sure every row is sorted by customer ID so look-ups stay fast and consistent. Accuracy is non-negotiable—typos slow the whole workflow—so a solid grasp of Excel shortcuts and simple formulas will help you work quickly without sacrificing precision.
The second piece is email support. All messages arrive through Gmail and usually ask for order status or account updates. You’ll use the templates I provide, adjust them to the specific question, and keep the tone warm and professional. Clear communication and good written English are essential.
Everything is remote and the schedule is flexible; I only ask that the spreadsheet and inbox are both current by the end of each agreed workday.
Deliverables
• Updated Excel file, sorted by customer ID, with zero data omissions
• Gmail outbox showing timely, template-based replies for every new message received during your shift
Once we’ve completed a short trial day to make sure the workflow feels smooth on both sides, I’d like to continue on an ongoing basis.
Data entry comes first. I’ll share raw customer details; your job is to transfer each record into a clean spreadsheet, making sure every row is sorted by customer ID so look-ups stay fast and consistent. Accuracy is non-negotiable—typos slow the whole workflow—so a solid grasp of Excel shortcuts and simple formulas will help you work quickly without sacrificing precision.
The second piece is email support. All messages arrive through Gmail and usually ask for order status or account updates. You’ll use the templates I provide, adjust them to the specific question, and keep the tone warm and professional. Clear communication and good written English are essential.
Everything is remote and the schedule is flexible; I only ask that the spreadsheet and inbox are both current by the end of each agreed workday.
Deliverables
• Updated Excel file, sorted by customer ID, with zero data omissions
• Gmail outbox showing timely, template-based replies for every new message received during your shift
Once we’ve completed a short trial day to make sure the workflow feels smooth on both sides, I’d like to continue on an ongoing basis.
Related categories:
Visual Basic
Data Processing
Data Entry
Excel
Customer Support
Email Marketing
Email Handling
Data Management