Customer support onboard manager

Job ID: 35102120

Budget: €6 – €12 EUR

Experts at BYOU work in Beauty & wellbeing branches. What they have in common is an enormous passion for their profession! We work with them to increase their business and you play an important role in that.

Your responsibilities

- You ensure a smooth onboarding of the service experts on our platform so they are ready to make their first bookings
- When experts are onboarded, you keep in touch with them to improve aspects
- Together with me, we think about campaigns that we can run.
- You measure and monitor the satisfaction of our service experts
- You come up with ideas to improve loyalty
- You give input or think of improvements on strategic processes yourself