Customer Support specialist, Moderate Volume
Budget: $15 – $25 USD
I'm seeking a customer support specialist to handle 50-100 emails per day. This role primarily involves responding to our customer's product-related queries and general information inquiries. The ideal candidate will:
- Have experience in a customer support role
- Be familiar with product support
- Show proficiency in answering general information queries
In this role, you'll be expected to maintain an average response time of within 48 hours. Any experience in working under this timeframe will be considered an advantage during the shortlisting process. Your passion for problem-solving and delivering an excellent customer experience should shine through in your work.
Candidates should live in Europe (all EU candidates are eligible), North America (US or Canada) or South America (Argentina, Colombia, Mexico, Venezuela, Uruguay or Paraguay).The position is remote.
- Have experience in a customer support role
- Be familiar with product support
- Show proficiency in answering general information queries
In this role, you'll be expected to maintain an average response time of within 48 hours. Any experience in working under this timeframe will be considered an advantage during the shortlisting process. Your passion for problem-solving and delivering an excellent customer experience should shine through in your work.
Candidates should live in Europe (all EU candidates are eligible), North America (US or Canada) or South America (Argentina, Colombia, Mexico, Venezuela, Uruguay or Paraguay).The position is remote.