Customer Support Specialist

I’m in need of a skilled customer service representative to handle daily customer inquiries.

- Manage daily inquiries through phone and email.
- Provide exceptional support, ensuring customer satisfaction.
- Industry experience in retail is favored.

Ideal person will have prior experience in phone and email support. Knowledge in retail customer service is highly desirable. Ability to work under pressure while maintaining a professional demeanor is important for this role.

Requirements:
- Proficiency in written and verbal English (required level of English B2 - C2)
- the availability of a headset with a microphone, a computer, stable Internet;
- the presence of a comfortable workplace at home, without unnecessary noise and other distractions in the background;

Skills:
- Excellent communication skills
- Strong problem-solving abilities
- Customer service experience
- Ability to multitask and prioritize
- Attention to detail
- Ability to remain calm under pressure

Schedule:
Monday - Friday 9 am - 5:30 pm EST Canadian time

Salary:
$4 per hour