Customer Support or Indonesian Happiness Officer
Budget: $2 – $8 USD
Hello, everyone! We’re looking for Bilingual Customer Support Agents that will handle both Indonesian and English-speaking users through email & chat.
Your job is to spread happiness and create WOW moments to our customers, specifically:
- Emanate our brand and personality in every customer interaction by adopting the Strikingly voice and tone
- Deliver WOW moments through exceptional customer service to new and existing customers across all channels (email, chat, social media)
- Translate our product and all customer communications like newsletters, lifecycle emails, and more
- Develop expertise on our product and internal software to help our customers efficiently
- Maintain happiness and positivity in every customer and team interaction
We ask our Happiness Officers to have:
- Professional level Indonesian and English communication skills
- Strong passion to help people with different learning curves
- Deep love for learning new things, problem-solving, and analytical skills
- Experience in customer service in a fast-paced environment
- Availability to work at full-time capacity (40 hours per week)
- Working desktop/computer with at least 8GB RAM, and at least 20Mbps internet connection
And we offer all our Happiness Officers:
- Convenience in working from anywhere
- Fun and collaborative international working environment
- Opportunities for career advancement
- Training and growth opportunities
- Paid leave with tenure of one (1) year and above
If you are looking for a stable and long-term job, kindly fill up our application form so we can start with the screening process: https://forms.gle/YnuKahKUnkJjDpQz6
Your job is to spread happiness and create WOW moments to our customers, specifically:
- Emanate our brand and personality in every customer interaction by adopting the Strikingly voice and tone
- Deliver WOW moments through exceptional customer service to new and existing customers across all channels (email, chat, social media)
- Translate our product and all customer communications like newsletters, lifecycle emails, and more
- Develop expertise on our product and internal software to help our customers efficiently
- Maintain happiness and positivity in every customer and team interaction
We ask our Happiness Officers to have:
- Professional level Indonesian and English communication skills
- Strong passion to help people with different learning curves
- Deep love for learning new things, problem-solving, and analytical skills
- Experience in customer service in a fast-paced environment
- Availability to work at full-time capacity (40 hours per week)
- Working desktop/computer with at least 8GB RAM, and at least 20Mbps internet connection
And we offer all our Happiness Officers:
- Convenience in working from anywhere
- Fun and collaborative international working environment
- Opportunities for career advancement
- Training and growth opportunities
- Paid leave with tenure of one (1) year and above
If you are looking for a stable and long-term job, kindly fill up our application form so we can start with the screening process: https://forms.gle/YnuKahKUnkJjDpQz6