Customer Support Executive (USA Time Zone)
Budget: $250 – $750 USD
Customer Support Executive (USA Time Zone)
- We are looking for a Customer Support Executive to provide phone support services.
- The ideal candidate should have experience in handling customer inquiries and resolving issues over the phone.
- This position does not require 24/7 availability, as customer support will be provided during PST (Pacific Standard Time) working hours however we would need to have a TAT of 1 hour for every email.
- Key responsibilities include answering customer calls, addressing their concerns, and providing accurate and timely information.
- Strong communication skills, both written and verbal, are essential for this role.
- The candidate should have a friendly and empathetic attitude towards customers, ensuring a positive customer experience.
- Previous experience in a customer service role is preferred..
- Familiarity with Magento / Wordpress backend website management is a plus.
- The candidate must be able to work independently and handle multiple customer inquiries simultaneously.
- This is a full time position, and the hours will be determined based on business needs.
- If you are a reliable and customer-oriented professional, with availability during USA working hours, we would love to hear from you.
- Having experience in Pharma Industry would be an added advantage.
- We are looking for a Customer Support Executive to provide phone support services.
- The ideal candidate should have experience in handling customer inquiries and resolving issues over the phone.
- This position does not require 24/7 availability, as customer support will be provided during PST (Pacific Standard Time) working hours however we would need to have a TAT of 1 hour for every email.
- Key responsibilities include answering customer calls, addressing their concerns, and providing accurate and timely information.
- Strong communication skills, both written and verbal, are essential for this role.
- The candidate should have a friendly and empathetic attitude towards customers, ensuring a positive customer experience.
- Previous experience in a customer service role is preferred..
- Familiarity with Magento / Wordpress backend website management is a plus.
- The candidate must be able to work independently and handle multiple customer inquiries simultaneously.
- This is a full time position, and the hours will be determined based on business needs.
- If you are a reliable and customer-oriented professional, with availability during USA working hours, we would love to hear from you.
- Having experience in Pharma Industry would be an added advantage.