Customer Support Executive (Remote – India Only) -- 3
Budget: ₹100 – ₹400 INR
Only serious freelancers should apply. Please read carefully before applying.
Location
India only
Working Days & Hours
Monday to Friday
2:00 PM – 10:30 PM IST
Please note timings may vary
Mandatory login during working hours
Pay
₹150 per hour
No negotiations
Job Responsibilities
You will be responsible for handling:
Inbound and outbound calls
Live chats and WhatsApp messages
Emails
Customer reviews management
Experience in e-commerce customer support is mandatory.
Required Skills
Excellent English speaking and communication skills
Strong written communication
Fast learner with the ability to multitask efficiently
Comfortable working under strict KPIs and daily targets
Trial Period (Mandatory)
1-week paid trial
Performance-based continuation
If found suitable, the candidate will continue
If not, the trial will end with no negotiations
KPIs & Performance Expectations
Customer Reviews & Communication
Should work on positive customer reviews per day
All emails must be cleared daily with no spillover
All live chats and WhatsApp messages must be cleared within working hours
No pending chats or messages after work hours or the next day
Daily Reporting
Daily report submission is mandatory, confirming:
Number of customer reviews obtained that day
These targets must be met consistently. If you foresee any challenges meeting them on a given day, communicate early.
Who Should Apply
Candidates comfortable with calls, KPIs, and performance tracking
Reliable, disciplined, and professional freelancers
Individuals looking for long-term engagement
Do not apply if you are not comfortable with calls, KPIs, or trial-based evaluation.
Location
India only
Working Days & Hours
Monday to Friday
2:00 PM – 10:30 PM IST
Please note timings may vary
Mandatory login during working hours
Pay
₹150 per hour
No negotiations
Job Responsibilities
You will be responsible for handling:
Inbound and outbound calls
Live chats and WhatsApp messages
Emails
Customer reviews management
Experience in e-commerce customer support is mandatory.
Required Skills
Excellent English speaking and communication skills
Strong written communication
Fast learner with the ability to multitask efficiently
Comfortable working under strict KPIs and daily targets
Trial Period (Mandatory)
1-week paid trial
Performance-based continuation
If found suitable, the candidate will continue
If not, the trial will end with no negotiations
KPIs & Performance Expectations
Customer Reviews & Communication
Should work on positive customer reviews per day
All emails must be cleared daily with no spillover
All live chats and WhatsApp messages must be cleared within working hours
No pending chats or messages after work hours or the next day
Daily Reporting
Daily report submission is mandatory, confirming:
Number of customer reviews obtained that day
These targets must be met consistently. If you foresee any challenges meeting them on a given day, communicate early.
Who Should Apply
Candidates comfortable with calls, KPIs, and performance tracking
Reliable, disciplined, and professional freelancers
Individuals looking for long-term engagement
Do not apply if you are not comfortable with calls, KPIs, or trial-based evaluation.