Customer Support Agent

Job ID: 36562062

Budget: $30 – $250 USD

Position: Customer Support Agent
Department: Customer Support
Reports to: Customer Support Manager
Job Type: Full Time - Non-Exempt
Required Language: English and Hindi, or English and Arabic
Third Language: French or Bengali would be plus

We are an iGaming company with over 11 years of experience, with 14 agents in the Customer Support team and growing. We need experienced and motivated people to join our team to ensure we give our players a top-notch experience and keep them happy and excited.

Role (Overview of the position):

This contract position is responsible for supporting all the Cwinz players through live chat emails and other ways of communication used at Cwinz company. This position is responsible for helping with managing customers' (players') issues, including keeping track and following up on every problem and solution deliverable.
Related categories: Customer Support Customer Service