Customer Support
Budget: $8 – $15 USD
Company Overview
The V Vitamins are vaginal suppositories that are a fast, safe and natural treatment for BV, yeast infections and UTI's. They also eliminate vaginal odors and improve the wetness & taste of your vagina by helping you maintain your optimal pH balance. V Vitamins aims to empower women to advocate for their pleasure and preferences inside and outside of the bedroom. We sell products that help women heal their bodies and improve their confidence. Our mission is to educate and empower women in a multitude of ways.
Please be sure to check out our website vaginalvitamins.com and Instagram page instagram.com/vvitamins_.
Job Brief
We’re growing quickly and looking for a full-time Social Media & Customer Support Virtual Assistant to join our expanding brand. The associate we hire will perform various tasks to support our customers, our marketing initiatives and management.
Your role includes, customer support via email and social media, order management and processing.
To succeed in this role, you should have to be very detail oriented, organized, strong communication skills and able to effectively manage multiple projects simultaneously with excellence.
Responsibilities
Research, study and learn various benefits of the V Vitamins and women’s health facts to assist with customer support issues
Customer support via email
Customer support via social media
Order management and processing
Inventory management
Issue Refunds
Resolve chargeback issues
Escalate complex issues to management
Follow communication procedures, guidelines and policies
Take your time and go the extra mile to serve and support our customers
Assist with special projects
Key Attributes
Detail-oriented, organized, and efficient
Extremely self-motivated with strong time management skills
Proactive, pragmatic, and resourceful problem solver
The V Vitamins are vaginal suppositories that are a fast, safe and natural treatment for BV, yeast infections and UTI's. They also eliminate vaginal odors and improve the wetness & taste of your vagina by helping you maintain your optimal pH balance. V Vitamins aims to empower women to advocate for their pleasure and preferences inside and outside of the bedroom. We sell products that help women heal their bodies and improve their confidence. Our mission is to educate and empower women in a multitude of ways.
Please be sure to check out our website vaginalvitamins.com and Instagram page instagram.com/vvitamins_.
Job Brief
We’re growing quickly and looking for a full-time Social Media & Customer Support Virtual Assistant to join our expanding brand. The associate we hire will perform various tasks to support our customers, our marketing initiatives and management.
Your role includes, customer support via email and social media, order management and processing.
To succeed in this role, you should have to be very detail oriented, organized, strong communication skills and able to effectively manage multiple projects simultaneously with excellence.
Responsibilities
Research, study and learn various benefits of the V Vitamins and women’s health facts to assist with customer support issues
Customer support via email
Customer support via social media
Order management and processing
Inventory management
Issue Refunds
Resolve chargeback issues
Escalate complex issues to management
Follow communication procedures, guidelines and policies
Take your time and go the extra mile to serve and support our customers
Assist with special projects
Key Attributes
Detail-oriented, organized, and efficient
Extremely self-motivated with strong time management skills
Proactive, pragmatic, and resourceful problem solver