Customer Service executive
Budget: ₹37,500 – ₹75,000 INR
Customer service executive needs to be fluent in English writing and speaking. The candidates must have a good expertise in customer handling, problem solving, explaining the product details and also build rapport with the customers by giving good customer service experience.
The candidate is expected to take 300 calls during the working hours of 6AM to 10 PM CST from Monday to Friday while 7AM to 6PM from Saturday to Sunday.
The company offers 10 hour shift in a week to 8 hour shift making a total of 40 hours a week.
The candidate must understand Western culture and have empathy towards customers.
The candidate is expected to adapt to different working shifts and work to a schedule as well. The candidate must work at defined proficiency and act on feedbacks from leaders.
The candidate must be a high school graduate and have 6 months experience in BPO, with CRM and VolP knowledge as addition.
The candidate must have computer with 8GB RAM, Corei5 processor and regular internet and electricity supply.
The candidate is expected to take 300 calls during the working hours of 6AM to 10 PM CST from Monday to Friday while 7AM to 6PM from Saturday to Sunday.
The company offers 10 hour shift in a week to 8 hour shift making a total of 40 hours a week.
The candidate must understand Western culture and have empathy towards customers.
The candidate is expected to adapt to different working shifts and work to a schedule as well. The candidate must work at defined proficiency and act on feedbacks from leaders.
The candidate must be a high school graduate and have 6 months experience in BPO, with CRM and VolP knowledge as addition.
The candidate must have computer with 8GB RAM, Corei5 processor and regular internet and electricity supply.